[Troubleshooting] Zenfone can't Connect to WiFi

Check the Wireless Network ConnectionWhether other devices can be connected to the same diagnostic wireless network, to ensure the normal operation of the wireless network, the wireless base station or check the set valueCheck hibernation remains set Wi-Fi connectionBecause Wi-Fi hibernation, may cause wireless network disconnection, adjust the settings for this fture allows you to wake up a Wi-Fi connection
[Settings] >> [Wi-Fi] >> [Menu] >> [Advanced] >> Click [remain dormant Wi-Fi connection] >> select [forever Connection] continued to make Wi-Fi connection line
Save and exit this screen, your Wi-Fi connection will continue

Check the signal strength of the wireless networkEffectiveness depends on the strength of the wireless network signal, you must connect the wireless network with better signal
Wireless signal icon at the top notifiion bar


Try to open / close the Wi-Fi on the deviceFirst, turn off Wi-Fi, [set] >> [Wi-Fi] >> [Close Wi-Fi]Then turn Wi-Fi, [set] >> [Wi-Fi] >> [open Wi-Fi]

Try to clr the Wi-Fi on the deviceClr Internet makes tablet / phone reset some settings[Settings] >> [Wi-Fi] >> long pressed [wireless network name (SSID)] for about two seconds >> Select [Clr Internet] >> After hring such as Wi-Fi off, and then reconnect to the wireless Internet



Try rebooting

Make sure your device has been updated to the latest firmware version
Select [Settings] >> [about] >> [System Update] >> [Check for Updates]



Try resetting your phone
Note: Perform reset your phone, all appliions, settings, personal information will be removed reply to initialize
If the situation persists, the third-party software is more likely to affect the stability of the phone system, it is recommended to reset your device
[Settings] >> [Backup & Reset] >> [restore factory settings] >> [reset the phone]


Try to connect to other wireless networks

If the above steps do not solve your problem, we recommend that you connect to another available wireless networks, or even your network system vendor for technical support